Millions of young people are in mental distress online and don’t receive the help they need.

We can create an internet where people

get help when they need it.

Koko is a non-profit that enables better online support for users at risk.

Chat with the team

The following content includes disturbing statistics related to topics such as suicide and self-harm, used on this site to generate awareness.
Reach out if you need help.

42% of U.S. high school students experienced persistent feelings of sadness or hopelessness in 2021, a 50 percent increase since 2011.

In 2021, approximately 22% of high school students seriously considered attempting suicide during the past year, a 38% increase since 2009.

62% of teens (age 13-18) use social media everyday.

It is easy for young people to find and share dangerous self-harm content online.

Many platforms have systems to detect concerning content, but there are always large gaps in coverage and slang terms are always evolving.

helps Internet platforms (social networks, AI companies, telehealth services, etc.) support their users at two critical stages:

1

Detecting high-risk content via an evolving database

2

Providing resources to users at risk

1
Detecting high-risk keywords

1

Detecting high-risk content via an evolving database

2
Providing resources

2

Providing resources to users at risk

off

on

Let’s explore a scenario when a user
searches for concerning content,
with and without Koko.

Let’s explore a scenario when a user searches for concerning content, with and without Koko.

Use the toggle above to switch
between experiences.

Koko's intervention provides:

Crisis line resources (and support for those hesitant to use them)

Options for users, regardless of the level of support they need

A support system designed to help people before they reach an emergency state

All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.

Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.

There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.

– Congressman Tony Cardenas

Koko's intervention provides:

Crisis line resources (and support for those hesitant to use them)

Options for users, regardless of the level of support they need

A support system designed to help people before they reach an emergency state

All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.

Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.

There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.

– Congressman Tony Cardenas

1
Detecting high-risk keywords
2
Providing resources

Koko's approach is suggested to be more effective than traditional crisis responses.

In the 2022 study conducted by Stony Brook University, 6 participants who searched or posted crisis-related content were provided with one of two options:

Benni Hey, check out this Pure CSS speech bubble... 10:20 pm

If you or someone you know is struggling, help is available.
If you’re in the US:
Call or Text 988 Suicide & Crisis Lifeline
Otherwise, try IASP.
We’ll check in on you again in about 10 minutes...

12:16 PM

    You can make a free safety plan,  it just takes a few minutes.

    12:13 PM

    In a 2022 study with Stony Brook University, we found that enhanced crisis resource options led to better outcomes. 6

    In a 2022 study with Stony Brook University, we found that enhanced crisis resource options led to better outcomes. 6

    People are enthusiastic about Koko

    Koko has provided mental health and safety services for many of the largest platforms in the world. Thousands of users have taken the time to write thank you notes and provide countless testimonials.

    Koko saved my life. I’m forever thankful and deeply grateful for what this community has done for me.

    Anon Koko User

    thank you, so much.

    Anon Koko User

    I really love your services…! Thank you soooooooo very very very very much!

    Anon Koko User

    Thank you for this, im sure many other people like me appreciate it. ❤️

    Anon Koko User

    Thank you Koko for helping others and spreading positivity across Tumblr! No matter what you’re going through Koko will be there to help through and through!

    Anon Koko User

    Koko is unbelievably useful for me. I grew up with severe trauma that caused me to have serious mental health problems that have never been easy to address.
    I find that being able to rise to the occasion for others has helped me find a voice inside myself that’s more useful in helping with my own problems.

    Anon Koko User

    Man, Koko is a freakin’ life changer - no, a life saver (quite literally!)

    Anon Koko User

    A lot of people express online that they are struggling, and we don’t yet have a good understanding of how best to provide help and support.

    Koko is filling this gap and providing scientifically-supported tools to help those who are struggling. They’re figuring out what works best and then putting it to work to help people.

    Dr. Matthew Nock, Harvard University

    Mental health is a serious problem, and GIPHY is always trying to ensure our users come away from our platform having had a positive experience.

    We are glad that orgs like Koko exist and are actively working to provide accessible assistance for everyone.

    Matheus Morett, Software Engineer, Experience Team, GIPHY

    I love using this, and I love everyone who created such an amazing community, keep doing the good work, it matters so much.

    Anon Koko User

    I have been working with Koko for several years now to develop online resources to help young people facing mental health problems.

    I really appreciate what they are doing and how effective they are in reaching and helping young people.

    Dr. Barr Taylor, Stanford University

    I’m so glad we have something like this to help us out when we need it. Please take advantage, it’s so good for when your mental health is bad.

    Anon Koko User

    it’s really comforting to know there are other people out there helping me. thank you.

    Anon Koko User

    I feel lot better because of you.

    Anon Koko User

    Thank youu, you guys rock and totally help 💖

    Anon Koko User

    Anon Koko User

    Thank you. This has really helped a lot with my mental health and it really means a lot.

    Koko saved my life. I’m forever thankful and deeply grateful for what this community has done for me.

    Anon Koko User

    Mental health is a serious problem, and GIPHY is always trying to ensure our users come away from our platform having had a positive experience.
    We are glad that orgs like Koko exist and are actively working to provide accessible assistance for everyone.

    Matheus Morett, Software Engineer, Experience Team, GIPHY

    Man, Koko is a freakin’ life changer - no, a life saver (quite literally!)

    Anon Koko User

    A lot of people express online that they are struggling, and we don’t yet have a good understanding of how best to provide help and support.
    Koko is filling this gap and providing scientifically-supported tools to help those who are struggling. They’re figuring out what works best and then putting it to work to help people.

    Dr. Matthew Nock, Harvard University

    Koko’s technology can take as little as 10 minutes to integrate.

    Chat with us